Flat Fee shipping for all domestic orders. As we continue to grow, we will be able to expand our options for shipping at checkout but for now we have narrowed down the best ways to ship both domestically and internationally for you, the customer.
We offer a full money back guarantee within 15 days of order being received as long as the product has not been used or opened. If you need to return a product for whatever reason and you have already opened the product, please reach out to us separately and we will make sure to work with you on making the situation right.
All orders placed internationally are subject to customs duties and taxes. It is on the recipient to understand what those duties/taxes may be prior to purchasing as pet-supps will not assume the duties/taxes of international orders at this time. As we grow our international customer base, we will work towards offering a duties and taxes paid solution that is a more attractive solution for all involved. For international orders, we will ship not only the most economical way, but a way that ensures proper tracking and customer care solutions are in place from the time you place an order, to the time it is delivered to you giving you the ability to know where your shipment is at all times.